Refund, Cancellation & Rescheduling Policy

Appointments (In-Studio, Distance & Animal Sessions)

Cancellations & Rescheduling

  • Appointments must be canceled or rescheduled at least 24 hours in advance of the scheduled session.

  • Cancellations or reschedules made with less than 24 hours’ notice may be charged the full session fee.

  • No-shows are considered a missed appointment and are non-refundable.

Emergencies

  • We understand that unexpected situations happen. In the case of a true emergency, please contact us as soon as possible and we will assess on a case-by-case basis.

How to Cancel or Reschedule

  • All cancellations or rescheduling must be completed through the scheduling system or by contacting us directly.

Workshops, Group Events & Classes

  • Registration for workshops and group sessions is non-refundable unless otherwise stated.

  • If you are unable to attend, you may:

    • Transfer your spot to another person (with advance notice), or

    • Receive a credit toward a future event (if offered for that specific event).

  • If Inner Harmony Healing must cancel or reschedule an event, you will be offered:

    • A full refund or

    • A credit toward a future event.

Digital Products, Downloads & Online Programs

  • Due to the digital nature of these offerings, all digital products are non-refundable once access has been granted.

  • If you experience technical issues accessing your purchase, please contact us for support.

Late Arrivals

  • Sessions will end at the scheduled time to respect other clients.

  • Late arrival may result in a shortened session without a reduction in fee.

Acknowledgment

By booking a session, registering for an event, or purchasing a product, you acknowledge and agree to this Refund, Cancellation & Rescheduling Policy.